Grievance Redressal Portal
About this Portal
The Portal has been designed for lodging complaints by user. They can lodge Complaint here indicating issues or problems faced by them while working on our website instead of sending emails to the support. It has been designed in a manner that the user can explain issues faced and upload screenshots of pages where they faced the problem, for quick redressal of grievances.
Having this portal has the following advantages:
Grievance Resolution as per Rule 5 (9) of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.
Note: The Grievance Officer shall redress the grievances or provider of information expeditiously within 3 working days from the date of receipt of grievance.
You Can Report Your Issues Here
The user to lodge his complaint and raise tickets himself by filing given form.